--- title: 9 Common Issues With X-Ray Machines & Calls to Action description: There are some common problems that occur with X-ray machines and some pretty easy ways to troubleshoot the issues. The team at Atlantis put together... image: https://info.atlantisworldwide.com/hubfs/9%20Issues%20with%20X-Rays.jpg --- Call Today  1-800-533-3356 [![logo](https://info.atlantisworldwide.com/hs-fs/file-1090002196-png/images/logo.png)](https://www.atlantisworldwide.com) Sensible Solutions for Refurbished Radiology ### Search here for your Radiology equipment solutions # Sensible Solutions for Refurbished Radiology ## [9 Common Issues With X-Ray Machines & Calls to Action](https://info.atlantisworldwide.com/blog/9-common-issues-with-x-ray-machines-that-can-be-resolved) Posted by [Vikki Harmonay](https://info.atlantisworldwide.com/blog/author/vikki-harmonay) on Wed, Oct 4, 2023 @ 15:10 PM - [Tweet](https://twitter.com/share) There’s nothing more frustrating than when a machine you depend upon doesn’t work. This especially holds true with X-ray machines.![9 Issues with X-Rays](https://info.atlantisworldwide.com/hs-fs/hubfs/9%20Issues%20with%20X-Rays.jpg?width=500&height=548&name=9%20Issues%20with%20X-Rays.jpg) What do you do if it suddenly shuts down? Or won’t turn on? There are some common problems that can occur occasionally with some X-ray machines and some pretty easy ways to troubleshoot the issues. The team of experts at Atlantis Worldwide put together this list to help you understand and potentially solve the issue. **The guide rail is jamming while it moves.** When this happened, you can’t get a test sample into the machine properly, which delays the production process. This usual cause of this in an electrical fault. You’ll need to call an experienced technician to repair it. **Your X-ray machines restarts automatically after booting without entirely booting. **This means you can’t use the X-ray machine to perform an analysis. You should first check the cooling system for debris and dust which could be preventing the fan from working. Clean the fan and restart. If that doesn’t solve the problem, try uninstalling the operating system and reinstall the latest version. If that doesn’t work, run an antivirus program to clear any malware that might be on your computer.** ** **The X//Y/Z and R axis only moves in one direction. **The X/Y/Z and R axis. Try going to the data calibration area of the software and reset the values of the X, Y, Z ad R axis. **There’s a blurring effect in X-ray imaging. **There are several possible issues causing this. You might have undesirable scatter X-rays. Try using narrower X-ray beams by controlling their width from the console. You can also use the grids below the sample object under inspection. You can also try using minimal focus points between 0.5mm-1.0mm to eliminate the blurring.** ** **The X-ray radiation center isn’t aligning with the image center. **That means part of the object could be missing from an image, which makes it difficult to make an accurate assessment and delivers inadequate results. Your positioning might be off, due to a lack of guides when you place the sample on the platform. Make sure you get these from the manufacturer. Then make sure the sample is placed firmly so it can’t twist its position. **You press the “start” button and there’s no output data. **Sometimes the computer will engage a default procedure written in the software to avoid using the start button accidentally. This could cause an error in analysis. Just go to your computer’s data output settings and set the number of repetitions to a relatively large number. **Long delays in seeing the X-ray images.** This is usually the result of a weak signal from the X-ray projections on the sample. Just adjust the amount of radiation reaching the detector from the console by increasing the voltage released from the tune generator. **Part of the image isn’t visible on the X-ray machine. **This can be caused by an inverted radiograph. Just turn the radiograph back to the proper position. In some cases this can be caused by a scratched screen, which would require a new one. Overexposure could also be responsible for the missing part of the image and in that situation, reduce the object’s exposure on the X-ray machine’s menu. **There’s no computer output for the X-ray machine. **This can happen if you haven’t set the software parameters, including brightness, sharpness, gain, filtering contrast ratio and integrated frame number. Try clicking the reset button and reset the parameters. Another possibility is that the output serial port settings aren’t matching the software serial port setting. Check and reset both. Static Electricity on the data line could also cause this, which can be solved by reconnecting the ground connections.** ** **Talk To An Expert** The experts at [Atlantis Worldwide](https://www.atlantisworldwide.com) have been helping clients find the ideal medical imaging solutions for more than 30 years. You can trust their guidance and problem solving skills to help you. [Contact Us Today!](https://info.atlantisworldwide.com/contact) **Some blogs you may have missed:** - [Top 10 Tips for the Operating Theater Radiographer](https://info.atlantisworldwide.com/blog/top-10-tips-ot-radiographer) - [Single-Plane Or Bi-Plane Cath Labs: Which Is Right For You?](https://info.atlantisworldwide.com/blog/single-plane-or-bi-plane-cath-labs) - [C-Arms & Vascular Health](https://info.atlantisworldwide.com/blog/single-plane-or-bi-plane-cath-labs) - [Comparing The GE Innova Digital Cath Lab Family: 2100, 3100 & 4100](https://info.atlantisworldwide.com/blog/ge-innova-2100-3100-and-4100) - [Top 7 C-Arms for Your Orthopedic Practice](https://info.atlantisworldwide.com/blog/c-arms-for-orthopedic) ** Meet the author: [Vikki Harmonay](https://info.atlantisworldwide.com/blog/vikki-harmonay)** ** [![Download Buying Medical Used Equipment](https://no-cache.hubspot.com/cta/default/180962/9b0822f5-6d80-48bd-88b2-749005410f4e.png)](https://cta-redirect.hubspot.com/cta/redirect/180962/9b0822f5-6d80-48bd-88b2-749005410f4e) ** ** ** Topics: [X-Ray](https://info.atlantisworldwide.com/blog/topic/x-ray) ### Follow Atlantis Worldwide ### Subscribe to weekly blog! ### Follow us on Linkedin ### [![New Call-to-action](https://no-cache.hubspot.com/cta/default/180962/3969ea54-f31c-4ddb-b89e-c07dbf135e59.png)](https://cta-redirect.hubspot.com/cta/redirect/180962/3969ea54-f31c-4ddb-b89e-c07dbf135e59)   ### Free eBook on Capital Equipment- Upgrade or Replace- When is it time? [**Download Your Free eBook Today!**](https://info.atlantisworldwide.com/extend-the-life/) ### Everything You Need to Know About C-Arms  #### [**Download Your Free C-Arm 101 eGuide**](https://info.atlantisworldwide.com/download-our-free-c-arm-buyers-guide-for-purchasing-used-and-refurbished-c-arms/) **![c-arm_guide_but2016](https://info.atlantisworldwide.com/hs-fs/hubfs/c-arm_guide_but2016.jpg?width=330&name=c-arm_guide_but2016.jpg "c-arm_guide_but2016")** ### Browse by Tag - [Imaging Equipment Solutions (145)](https://info.atlantisworldwide.com/blog/topic/imaging-equipment-solutions) - [C-Arm (139)](https://info.atlantisworldwide.com/blog/topic/c-arm) - [MRI (129)](https://info.atlantisworldwide.com/blog/topic/mri) - [CT Scanner (121)](https://info.atlantisworldwide.com/blog/topic/ct-scanner) - [Buying Imaging Equipment (104)](https://info.atlantisworldwide.com/blog/topic/buying-imaging-equipment) - [Medical Imaging Comparisons (98)](https://info.atlantisworldwide.com/blog/topic/medical-imaging-comparisons) - [More Than Just Imaging Solutions (90)](https://info.atlantisworldwide.com/blog/topic/more-than-just-imaging-solutions) - [Medical Imaging News (77)](https://info.atlantisworldwide.com/blog/topic/medical-imaging-news) - [Used Medical Imaging Equipment (60)](https://info.atlantisworldwide.com/blog/topic/used-medical-imaging-equipment) - [Medical Imaging Equipment (52)](https://info.atlantisworldwide.com/blog/topic/medical-imaging-equipment) - [X-Ray (36)](https://info.atlantisworldwide.com/blog/topic/x-ray) - [Medical Imaging Equipment Service (35)](https://info.atlantisworldwide.com/blog/topic/medical-imaging-equipment-service) - [Medical Imaging Equipment Costs (30)](https://info.atlantisworldwide.com/blog/topic/medical-imaging-equipment-costs) - [Imaging Industry Meetings (29)](https://info.atlantisworldwide.com/blog/topic/imaging-industry-meetings) - [Mammography (29)](https://info.atlantisworldwide.com/blog/topic/mammography) - [iterative image reconstruction (27)](https://info.atlantisworldwide.com/blog/topic/iterative-image-reconstruction) - [Low-dose solution (25)](https://info.atlantisworldwide.com/blog/topic/low-dose-solution) - [Cath/Angio (20)](https://info.atlantisworldwide.com/blog/topic/cathangio) - [Refurbished medical imaging equipment (19)](https://info.atlantisworldwide.com/blog/topic/refurbished-medical-imaging-equipment) - [PET/CT (16)](https://info.atlantisworldwide.com/blog/topic/petct) - [Selling Image Equipment (16)](https://info.atlantisworldwide.com/blog/topic/selling-image-equipment) - [Mobile MRI (14)](https://info.atlantisworldwide.com/blog/topic/mobile-mri) - [Veterinary Blogs (13)](https://info.atlantisworldwide.com/blog/topic/veterinary-blogs) - [Bone Densitometer (6)](https://info.atlantisworldwide.com/blog/topic/bone-densitometer) - [Lowers Health Costs (1)](https://info.atlantisworldwide.com/blog/topic/lowers-health-costs) ### Buy Equipment - [Products](https://www.atlantisworldwide.com/buy-equipment/products/) - [Get Started](https://www.atlantisworldwide.com/buy-equipment/get-started/) ### Sell Equipment - [Competitive Options](https://www.atlantisworldwide.com/sell-equipment/competitive-options/) ### Our Services - [Service Plans](https://www.atlantisworldwide.com/maintain-equipment/service-plans/) - [Complete Project Management](https://www.atlantisworldwide.com/maintain-equipment/complete-project-management/) - [Equipment Upgrades](https://www.atlantisworldwide.com/maintain-equipment/equipment-upgrades/) - [Rentals](https://www.atlantisworldwide.com/maintain-equipment/rentals/) - [Commitment to Quality](https://www.atlantisworldwide.com/about-us/commitment-to-quality/) - [Warranty Information](https://www.atlantisworldwide.com/maintain-equipment/warranty-information/) - [Refurbished Equipment](https://www.atlantisworldwide.com/maintain-equipment/refurbished-equipment/) ### Financing Equipment - [Financing Options](https://www.atlantisworldwide.com/maintain-equipment/financing/financing-options/) ### Industry Resources - [Listen To Testimonials](https://www.atlantisworldwide.com/about-us/testimonials/purchasing-customers/) - [Videos](https://www.atlantisworldwide.com/industry-resources/videos/) - [Free Medical Imaging Resources](https://info.atlantisworldwide.com/free-medical-equipment-resources) ### About Us - [Commitment to Quality](https://www.atlantisworldwide.com/about-us/commitment-to-quality/) - [Our Team](https://www.atlantisworldwide.com/about-us/our-team/) - [Events](https://www.atlantisworldwide.com/about-us/events/) - [Customer Testimonials](https://www.atlantisworldwide.com/buy-equipment/testimonials/purchasing-customers/) - [Sitemap](https://www.atlantisworldwide.com/sitemap/) © 2016 Atlantis Wordwide. All rights reserved. ```json { "@context" : "https://schema.org", "@type" : "BlogPosting", "author" : { "@type" : "Person", "name" : "Vikki Harmonay", "url" : "https://info.atlantisworldwide.com/blog/author/vikki-harmonay" }, "dateModified" : "2023-10-04T19:25:35.402Z", "datePublished" : "2023-10-04T19:25:35.000Z", "headline" : "9 Common Issues With X-Ray Machines & Calls to Action", "image" : [ "https://info.atlantisworldwide.com/hubfs/9%20Issues%20with%20X-Rays.jpg" ], "mainEntityOfPage" : { "@id" : "https://info.atlantisworldwide.com/blog/9-common-issues-with-x-ray-machines-that-can-be-resolved", "@type" : "WebPage" }, "publisher" : { "@type" : "Organization", "logo" : { "@type" : "ImageObject", "url" : "https://info.atlantisworldwide.com/hubfs/5-13-24%20Email%20Banner.jpg" }, "name" : "Atlantis Worldwide" } } ```