If you have a medical imaging operation, you know the importance of keeping your equipment up and running. That’s why it’s important to understand the
cost of servicing your CT scanner, so you can maintain operation and provide high quality healthcare.
However, the cost of a service contract for CT scanners can vary widely based on several factors, including:
1) Type and Complexity of the Scanner
• Slice Count: Higher slice CT scanners (e.g., 128-slice, 256-slice, 640-slice) are more complex and expensive to maintain than lower slice models.
• Technology Level: Advanced features like dual-source systems, spectral imaging, or artificial intelligence increase maintenance complexity and costs.
• Brand and Model: Premium brands with proprietary parts or technology may have higher service costs.
2) Age of the Scanner
• Warranty Coverage: Newer systems under warranty typically cost less to maintain.
• Wear and Tear: Older machines may require more frequent repairs and part replacements, increasing service costs.
3) Scope of the Contract
• Comprehensive vs. Limited Coverage:
-Comprehensive contracts include all parts, labor, preventive maintenance, and software updates, making them more expensive.
-Limited contracts may exclude certain parts or services, lowering costs but increasing out-of-pocket expenses for uncovered issues.
• Response Time: Faster response times for repairs typically come at a premium.
4) Frequency of Usage
• Scan Volume: High-usage systems experience more wear and tear, increasing the likelihood of maintenance needs.
• Environment: Machines in dusty or poorly controlled environments may require more frequent servicing.
5) Geographic Location
• Proximity to Service Providers: Remote areas may have higher costs due to travel expenses for technicians.
• Regional Labor Rates: Labor costs vary by region, affecting contract pricing.
6) Service Provider
• OEM vs. Third-Party Providers:
-Original Equipment Manufacturer (OEM) contracts often include specialized expertise and proprietary parts but are more expensive.
-Third-party service providers may offer lower costs but could lack access to OEM-certified parts or updates.
-Reputation and Expertise: Providers with a strong track record and extensive experience may charge higher rates.
7) Parts and Software Updates
• Part Replacement Costs: Contracts that cover high-cost components like X-ray tubes, detectors, or cooling systems are typically pricier.
• Software Maintenance: Systems requiring frequent software updates or licensing renewals will have higher service costs.
8) Preventive Maintenance Requirements
• Scheduled Maintenance Frequency: More frequent preventive maintenance services increase costs but reduce the risk of major breakdowns.
9) Contract Duration
• Length of Agreement: Longer-term contracts may offer discounts compared to annual renewals.
• Flexibility: Contracts with more flexibility in cancellation or modification might cost more upfront.
10) Customization and Add-Ons
• Remote Monitoring: Including remote diagnostics and monitoring services can raise costs.
• Training: Contracts that include staff training for system operation may have higher fees.
Talk To An Expert
Understanding these factors can help you assess and compare service contracts to find the right balance of coverage and cost for your CT scanner. If you have questions about a service contract for your CT Scanner, or are in the market for a medical imaging device for your facility, talk to the experts at Atlantis Worldwide. Oftentimes a refurbished or used imaging device can deliver the performance you want as well as a warranty or service contract that protects your investment.
Some blogs you may have missed:
Meet the author: Vikki Harmonay
