Some medical imaging departments don’t believe in Service Contracts. Others wouldn’t be caught without one. If you’re trying to decide whether or not you need a Service Contract for your CT Scanner, you’re in luck. The experts at Atlantis Worldwide have put together a list of pros and cons that can help you decide what’s best for your hospital, clinic, healthcare facility or practice.
Why You Should Have a Service Contract
There are a lot of great reasons to have a Service Contract in place for your CT Scanner.
- You’ll experience less down time. Why? Because if you have a contract with a CT Service Provider, you receive higher priority when your machine has an issue or breaks down. Part of your contract fee goes toward a guaranteed response time. And when your CT Scanner is down, time is of the essence.
- It’s less of a hassle. When you have a Service Contract for your CT Scanner, you eliminate the administrative overhead usually needed when your scanner breaks down. Instead, the service company is already empowered to do the repairs. You don’t have to wait for your imaging department management to do a lot of paperwork.
- It’s low risk. Because you have a contract, you already know how much the service is going to cost you.
Why You Don’t Need a Service Contract
There are those who don’t believe a Service Contract makes sense.
- You’re in a binding contract. What happens if your service company doesn’t live up to their end of the bargain? You’re stuck with a contract. That’s why it’s important to check references before you commit and have a clause written into the contract about what would happen if your service provider doesn’t deliver.
- The cost could be higher. You pay a monthly service contract premium whether you need service, repairs or a guaranteed on-site response time. For example, if you have two CT Scanners onsite and use one as backup and overflow, you really don’t need a 24X7 contract with a two-hour response time. It might be wiser to utilize Time & Materials.
At the end of the day, if you have plenty of cash on hand and aren’t afraid of risk, a Time & Materials solution might be right for you. However, current healthcare reimbursement challenges and economic forces could inspire you to choose a Service Contract with a monthly budget.
Talk To An Expert
If you aren’t sure if Time & Materials or a Service Contract is best for you, talk to one of the experts at Atlantis Worldwide. With more than 30 years of experience helping medical imaging clients, we can help you, too. Contact Us Today!
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Meet the author: Vikki Harmonay